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About - How It Works

Summary

1. A community member ("requester") submits a request on the website.
2. The volunteers announce a time-and-place when requested clothing boxes can be picked up.
3. The requesters pick up their clothing boxes.
4. Requesters might return the clothes later; they don't have to.

In More Detail

1. A community member ("requester") submits a request on the website.
   • No account creation is required.
   • An email address is the only personal information collected.
   • The request includes what type of clothing box you want.
2. A volunteer has bought or acquired the clothing. It is cleaned and packed.
3. A volunteer enters the available box into the website.
4. A volunteer schedules a distribution time-and-place into the website.
5. The website matches the available clothing box to the request. The website communicates the distribution time-and-place to the requester.
   • Requests are filled in a first-come-first-serve order.
   • The requester will be notified at least one (1) week in advance.
6. The requester or someone they know picks up the clothing box.
   • Anyone can pick up the clothing box for the requester! We do not check ID!
   • You just need to bring (1) the Name and (2) the Box Type from the request. This information will be repeated in each email to the requester.
   • Please do not take time off of work for this. This is all run by volunteers and some of them will be flaky and will not show up when/where they said they would.
   • If the requester cannot pick up their box, we will try again at the next distribution event.
7. At this point, the clothing is your property. We will not contact you again after your request is fulfilled. We hope that you will re-gift the clothes or return them to the library when you're done with them. Check back here for our donation events.
   • We do not keep records of who we have given clothing boxes to.
   • We delete your email address from our system as soon as the request is fulfilled.
   • We will never contact you asking about the clothes.
8. The requester can return the clothing and box to the clothing library (if they want to) once they are done with them.
   • Damaged clothing will be repaired or removed from circulation.
   • The clothing will be cleaned and packed and sent out to another requester.